Privacy Policy

Effective Date: 3-10-2025

Healing Circle Counseling & Services LLC (“we,” “us,” or “our”) is committed to protecting the privacy of our clients and visitors to our website, https://healingcirclecounseling.com/ (the “Website”). This Privacy Policy outlines how we collect, use, and protect your information.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, and other details you provide when contacting us, requesting appointments, or using our services.
  • Health Information: If you provide details regarding mental health or treatment needs, this information is protected under HIPAA and handled confidentially.
  • Automatically Collected Data: IP addresses, browser type, and usage data when you visit our Website.

2. How We Use Your Information

We may use your information to:

  • Provide therapy and counseling services.
  • Respond to inquiries and appointment requests.
  • Send appointment reminders and important updates.
  • Improve our Website and services.
  • Comply with legal and regulatory obligations.

3. SMS/Text Messaging Policy

By providing your phone number, you consent to receive SMS communications related to appointment reminders, scheduling, and important updates. You may opt out at any time by replying “STOP” to any message or contacting us at 804-924-7600.

4. How We Protect Your Information

We implement industry-standard security measures to safeguard your personal information from unauthorized access or disclosure.

5. Sharing of Information

We do not sell or share your personal information with third parties, except:

  • When required by law.
  • With service providers assisting in our operations (e.g., appointment scheduling systems).

6. Cookies and Tracking Technologies

We use cookies to enhance your experience on our Website. You can disable cookies in your browser settings if preferred.

7. Your Rights

You have the right to:

  • Request access to your personal data.
  • Correct or update inaccurate information.
  • Opt-out of marketing communications.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Healing Circle Counseling & Services LLC
Phone: 804-924-7600
Midlothian Location: 1525 Huguenot Road, Suite 100, Midlothian, VA 23113
West End Location: 2819 N. Parham Road, Suite 130, Richmond, VA 23294